Institute of IT Trainining -  Certified Trainer

Microsoft Certified Trainers (MCTs) are qualified instructors who are certified by Microsoft to deliver Microsoft Official Curriculum (MOC) and MSDN® training courses.



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Simon Glass - CV

Skills Summary | Certifications | Career History | Education | Personal Details | Printer Friendly Version

Skills Summary

Simon is a courseware designer and trainer with a background of ten years in working with customer relationship management (CRM) software, as well as banking, logistics and help desk projects.

As a certified trainer, Simon's I.T. training background ranges from teaching unskilled I.T. staff through to boardroom level presentations.


Institute of IT Training - TAP represents the leading certification programme for those training professionals working primarily in the classroom or in one-to-one environments.

Career History

From June 2002 Joined SkillAdvance LLC., offering offering training course planning, development and customisation.
Jan '02 - Jun '03

Senior Technical Trainer/Training Developer; Super Image LLC.
Training projects for:

— Railtrack:

  •  Analysis and definition of learning objectives for intranet based application
  •  Instructional design and content of learning materials for 600 users
       ( Rail Track staff, train operating companies and railway contractors )
  •  Design of HTML Help application using RoboHelp
  •  Training delivery to user groups and one to one coaching

 British Telecom:

  •  Project management and delivery of UK / NI multi-site Logistics and CRM training roll-out.
    (400 users across 9 regional depots
  •  Training system development
  •  Training design and development of materials including: scripts, exercises, presentations

— L!BERATA (Deloitte Touche subsidiary)

  •  Developing Visual Basic for Applications training solution including
    course design, production of manuals, exercises and classroom delivery
  •  Training needs analysis and course design for Windows XP upgrade courses

2001 - 2002

Senior Training Consultant; Barclays Asset Finance

Designing and delivering classroom training for Visual Basic, Delphi, Javascript, Access and Excel VBA.


1998 - 2000

Senior Training Consultant; Home Office (Immigration and Asylum)

Management of all training requirements for a multi-site rollout of Document Management and Workflow systems to immigration officers. This included:

  • Undertaking and coordinating training needs analysis
  • Promoting adoption of new business processes and technology
  • Designing and developing online training and business process training for bespoke document management and workflow system
1997- 1998 Training Designer/Trainer; Lord Chancellors Department

Design and development of learning materials for a multi-site Oracle based Case Management system with an audience of 2,000 users. Features of the design were:

  •  Participant Guides, containing hands-on exercises
  •  Creation of a training environment for hands-on practice.
  •  "Train the Trainer" classes
  •  in the training of other trainers and was a floorwalker.
1990 - 1996 Sundry training positions


Dec 1998 - TAP Certification

Jan 1995 - Microsoft Certified Trainer

Jun 1978 - BSc Physics and Electronic Engineering (Manchester University)


Personal Details

Nationality - British


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This page last updated on
October 6, 2010 9:12 AM